I’m curious about this—if someone moves from a BPO job to data analytics, do they have to start as a fresher again? Or can their previous work experience still count for something? Would love to hear from anyone who’s made this switch or knows someone who has.
Not necessarily! Your BPO experience still counts, especially if you have experience with reporting, Excel, problem-solving, or analyzing customer trends. You may need to start in an entry-level data analytics role, but you’re not starting from zero.
I’d suggest learning SQL, Excel, and Power BI, and building a few practical projects to show employers what you can do. You can also check out these HCL GUVI guides for some useful tips: